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Volume 1 Number 20       June 10, 1996       Norman Bales, Editor

CONTENTS:

  • STUDY OUTLINE: "THE ART OF LISTENING"

    THE ART OF LISTENING

    Several years ago, Ann and I attended a marriage enrichment seminar. Afterwards, I asked several couples to tell me which part of the seminar they found most helpful. Without exception they said, "the section on communication." Most marriage problems stem from poor communication. Carl Rogers once said, "The emotionally maladjusted person, the neurotic is in difficulty first because communication within himself has broken down and secondly because, as a result of this, his communication with others has been damaged."

    Much of the miscommunication between married couples can be traced to a failure to listen. Today our objective is to become more sensitive to the challenge of listening.

    DISCUSSION

    I.   Listening is an extremely difficult discipline.
         A.   Sometimes people have trouble listening to God. (Matthew
                13:14; Acts 7:51; James 1:23-24).
         B.   Why is it so difficult to be a good listener.
              1.   Most of us would rather speak than listen.  We are more
                   comfortable in asserting our own opinions, beliefs and
                   feelings than we are in listening to someone else.
              2.   Many of us filter the things that other people say
                    through our own  prejudices, opinions and feelings.  
              3.   We find it difficult to listen because we second guess
                    other people.
                   a.   We do this when we never allow a spouse to put a
                         period on the end of a sentence.
                   b.   The author of Proverbs exposes the flaw of second
                        guessing when he writes in Proverbs 18:12,, "He
                        who answers before listening -- that is his folly
                        and his shame."   - "What a shame - yes how stupid
                        to decide before knowing the facts." (Living Bible
                        Paraphrased)
              4.   Most often we fail to listen, because we are threatened
                     by what  we hear.
                   a.   Such was the case of the men who stoned Stephen
                        (Acts 7:57).
                   b.   In marriage, we often fear hearing the other
                         person's  suggestion for change.
                   c.   Or perhaps we may be thinking, "if I really
                         listen, then the other person may really listen
                         to me and I will be
                        exposed for what I am."
    II.  But we must listen.
         A.   Someone has said, "God gave us one mouth and two ears, which
                suggest that we ought to listen twice as much as we talk."
                
               (See James 1:19; Mark 4:24).
         B.   Why husbands and wives must listen to each other.
              1.   If you don't listen to your spouse, you are saying that
                    you don't  care what your spouse thinks or feels.
              2.   Your spouse must be heard if you expect  your spouse to
                    feel  respected (Proverbs 27:2).   "At all times in
                    our lives we  must have at least one person who cares about us
                   and who we care for ourselves.  If we do not have this
                   essential person, we will not be able to fulfill our
                   basic needs." - Dr. William Glasser.
    III. Suggestions for improving our listening.
         A.   Accept the fact that listening is a difficult skill to
                acquire.
              1.   To hear the actual words spoken is one thing.  To
                    understand is  something else again.
              2.   Once I was discussing racial issues with a black
                    person.  At one  point in the conversation, I said, "I
                    know how you feel."  He said, "Norman, you can't understand how I
                   feel unless you can get inside my skin."   I've been
                   very careful about claiming how much I understand ever
                   since that time.
         B.   Over ride the tune out button. It seems that men come into
                this world  equipped with a "tune out" button.   The next
                time a domestic conversation heats up make a special
                effort to hear what was said.
         C.   Check your listening.  You might say something like "Did I
                hear you  correctly?"  "Did you mean to say?" "What I
                think you said is this."
         D.   Be alert to non-verbal signals.  (Proverbs 6:17; 15:1).
              1.   In a 1968 study, Abraham Mehrebian concluded that 93
                    per cent  of our communication is non-verbal and only
                    7 percent is verbal. Those figures may be open to
                    question, but in a general sense, they are accurate.
              2.   If my wife calls me "honey" in a caustic tone of voice,
                    I'm probably  going to hear the sarcasm before I hear
                    the word, "honey."
              3.   A husband decided he needed to do a better job of
                   communicating with his wife.  He stopped by a florist,
                   picked up an expensive bouquet and handed it to his
                   wife as he entered the door.   His only verbal remark
                   was "here,"  which he grunted as he handed her the
                   flowers.  He promptly retired to the den and turned on
                   the television set.   She was not impressed and it's
                   not hard to figure why.
    

    CONCLUSION

    It has been said that listening is the cornerstone of all communication. Listening may be very difficult for you. Sometimes honest listening can be downright painful, but it will lead you out of your self-centeredness. It will force you to reconsider your attitudes. It will start you down the road to the development of a wholesome relationship and that's surely worth all he trouble and time. It's a beautiful thing when we learn to break through the pride, fear and self-centeredness that keeps us from being sensitive listeners.

    NEXT WEEK'S FEATURE ARTICLE: "BEING 'FATHER' MAKES ME UNCOMFORTABLE"

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